Newtech Launched iMon365- the 7x24 Comprehensive Monitoring Service
Over the years, Newtech has broadened its services and solutions extensively. On top of total solutions for critical environments and IT Infrastructure, Newtech recently launched state-of-the-art monitoring services- iMon365, which combines Building management system (BMS) with Network Monitoring and Management System (NMS). It provides round the clock monitoring, immediate notification, monthly reports with potential problems and solutions, and expedited problem resolution to ensure clients’ security. iMon365 allows different network components to be closely monitored. Conducted by an experienced team, components such as network utilization and performance are monitored through Cisco IP SLA and QoS, with some tests running as frequently as every five minutes. iMon365 offers a wide scope of 7x24x365 monitoring service, including:
1. Real time Alerts
iMon365 targets In-scope devices and provides prompt notification via phone and email with specific recommendations to clients. With tests running every 5 minutes, clients are able to make a timely and informed choice of action during critical events.
2. 7x24 availability monitoring
iMon365 remotely monitors all registered infrastructure devices 24 hours a day, 7 days a week in order to quickly detect, diagnose and solve any potential network performance problems.
3. Agent and Agentless Monitoring
iMon365 provides monitoring in both agent and agentless manners. iMon365’s agent monitoring supports most operating systems, including Linux, IBM AIX, Windows and Solaris. Agent monitoring enhances service integration and the proactivity of IT and automated actions. While on the other hand, agentless monitoring of computers is also provided using ICMP ping for remote functionality, allowing lower initial software cost for clients.
4. VM Monitoring
Hypervisors and virtual machines are used to discover any performance problems in Clients’ cloud platforms.
5. Resource usage trends monitoring
Data in all devices, such as the growth of disk usage and availability, are collected daily for analysis to ensure performance.
6. Performance Monitoring (with agent)
Performance of separate components such as CPU, Memory, Network, Disk space and processer are tested every 5 minutes as an indicator of the overall network performance.
7. Periodic reporting
iMon365 issues reports on a regular basis (daily, weekly and monthly), which includes potential problem areas with recommended solutions to clients. Furthermore, we provide contract status information and configuration advice for clients within those reports.
For more information of iMon365, please feel free to contact us at
info@newtechapac.com.